Our Process

How We Work

We agree the scope, review your data and deliver assortment, pricing and shelf recommendations for your team.

1

Data Collection

We gather your sales data, market information, and in-store metrics from all your sources into one unified system.

2

Analysis

Our commercial team analyzes your data through a sales and execution lens, prioritizing actions your team can realistically implement. Focused on revenue growth and operational efficiency.

3

Recommendations

We deliver ranked recommendations with the supporting data, through reports and dashboards.

4

Execution

We support implementation with planograms, guidelines and compliance tracking. The store visits themselves are run by your team or a local field partner.

What to Expect

Working Together

Here's what the process looks like when you partner with ShopperExperts.

Step 1

Initial Conversation

We start with a discovery conversation to understand your goals, data sources, and success metrics. Our aim is to see if we're a good fit and how we can help.

  • Understand your current data sources and processes
  • Identify your key challenges and goals
  • Propose a tailored approach for your needs
Professional business meeting discussion
Step 2

Setup & Integration

We connect to your data sources and establish the reporting framework. This typically involves working with your IT team to ensure secure, reliable data flow.

  • Secure data integration with your systems
  • Dashboard and report configuration
  • Team access and training
Data technology and system integration
Ongoing

Continuous Support

Once you're up and running, we don't disappear. You get regular reports, ongoing analysis, and a team that's available when you need support or want to explore new opportunities.

  • Regular reporting on your schedule
  • Proactive insights and recommendations
  • Responsive support when you need it
Team working together on business solutions
Questions

Frequently Asked Questions

What data sources do you work with?

We work with most common data sources in the FMCG industry: Nielsen, IRI, retailer POS data, distributor reports, and internal sales systems. If you have a specific source, let's discuss it.

When does the review start, and how long does recurring analytics setup take?

The 30-day review starts once agreed data and access are available. For recurring analytics, typical setup takes 2–4 weeks depending on data sources. First insights are usually delivered within the first 10 business days after setup.

Do we need special software or tools?

No. Our reports and dashboards are delivered through cloud-based tools that work in any modern web browser. Your team can access insights from anywhere.

What if we only need one service?

That's perfectly fine. Many clients start with either Retail Analytics or Planograms & Shelf Audits based on their immediate needs, and expand later if it makes sense.

Fixed Scope · 30 Days

30-Day Retail Health Check

We map your sources, build the first dashboards and identify 3–5 priorities. The 30 days start once agreed data and access are available.

Included: Dashboards, KPI baseline & growth opportunities
Optional add-on: In-Market Store Audit Sprint
Discuss a retail review